NEWS AND CASE STUDIES

Attend WordPress 101, a $39 Class from iSupportU

By Brett

Master the art of controlling your content. With WordPress, it’s easier than you think. We regularly teach computer novices to take control of their websites in two hours, and they rarely call us back. Don’t believe it’s possible? Attend “WordPress 101” at iSupportU. This $39 class will outline everything you need to know in order to manage a WordPress website, from pages to blog posts and beyond. If you can’t update your website yourself, there’s a good chance it might suck. The content is probably out of date, and your webmaster charges you quite a bit to make changes (if…

iSupportU Now Offers Computer Recycling

By Brett

With the help of Eco-Cycle we are now offering recycling services for your used computer equipment. Here’s how the process works: Drop Off: Drop off your items at our shop. For a list of equipment we accept and pricing information, see our price sheet. Test Item: We test the item to see if we can refurbish or repurpose any of the parts. Wipe Data: We wipe all data before refurbishing, repurposing or recycling any electronics. Refurbish/Repurpose Parts: If possible, we refurbish or repurpose parts for use in our shop. Recycling: Everything else will be sent to Eco-Cycle’s Center for Hard-to-Recycle…

Protect Your Personal Electronics

By Brett

In light of the mass amounts of damage the Boulder flood caused to residents’ personal property, more than ever iSupportU encourages our clients to protect their personal electronics. Protecting your laptops, desktops, tablets and any other expensive devices you may have in your home is easier than you think. Learn more about the options available and how to be prepared in case of damaged or stolen property.  Homeowners/Renters Insurance: Most insurance companies provide protection for personal property. Depending on the company and insurance plan, available options may include actual cash value according to the market, replacement cost and other coverage…

Case Study: Mila Tibetan Carpets employs WordPress e-commerce website

By Brett

Mila Tibetan Carpets, a local Boulder business specializing in fine customized Tibetan rugs, recently launched its new e-commerce website designed by iSupportU’s web development staff. The site provides visitors with the ability to browse the various rugs offered in the storefront and make purchases as well as choose to create a customized product. Site visitors can use credit cards to purchase fine quality Tibetan carpets and rugs online. The site aims to offer a level of personalized service consistent with the indoor customer experience. “When you are able to design your own custom rug it becomes personal. Our customers are here for…

Five Programs You Seriously Need To Stop Using

By Brett

If you have kids you’ve probably explained to them, time and time again, that “everybody else is doing it” is not a good reason to do something. And yet, if you look at the software you use every day on your computer, can you really explain why it is that you use it? Probably not. If you’re like the vast majority of computer users you’ve stuck with the software you know simply because it’s familar. That’s okay, but you’re not necessarily getting the most out of your technology. With this in mind, we a iSupportU wish to present you with…

Welcome to the new iSupportU.biz

By Brett

We’ve revamped our website. Rock rock on.

Should I Buy the New iPhone 5?

By Brett

Great question.  Apple’s new products always result in a twinkle in the eyes of folks all over the world.  People are camping out in front of stores to be the first.  Pre-orders are setting records.  Does that mean you should be just as excited about the new iPhone?  Here are some things to consider before committing to be an early adopter: Possible Glitches: Historically, first releases of Apple mobile devices are released with glitches.  We all remember the antena issues with the first iPhone 4.  That was a mess.  Of course, that all went away with the release of the…

Bad Capacitors

By Brett

We deal with a number of systems here at iSupportU.  Many of our clients bring in older systems that they’ve had for several years.  Often a system optimization or malware scan & clean will resolve  issues with system reliability or performance. When our diagnosis and troubleshooting moves beyond software issues, we have to open up the computer and take a look inside. Heat can be a major contributing factor to system instability.  Dust and pet hair are common finds inside of fans, heatsinks and all of the other nooks and crannies inside a desktop PC.  One client brought in a…

6 Signs Your Website Might Suck

By Brett

Your website is your company’s face. It’s how your customers find you, research who you are and figure out if they want to work with you. First impressions are important, so it’s essential to ensure your first impression doesn’t suck. If you haven’t looked at your website in a few years, there’s a good chance it does suck without your knowledge. Here are a few signs to look out for. 1. Unrelated Clip Art Does your site feature pictures of people you don’t work with and don’t work for? Is there an animated dancing hamster just because you think it’s…

IT in Education: How to Make Sure the Teacher Knows More About IT than the Student

By Brett

Technology has grown so fast over the past couple of decades that there seems to be more experts outside of the IT field than within it. Some would go so far to say that students (in and out of school) seem to have an innate ability to navigate their way around software that even challenge programmers. So how can we make sure that today’s teachers stay ahead of their savvy students? iSupportU aids teachers with direction from our experts in network management, servers, desktops, and phone systems. If you’re in the position of fielding questions from smart and fast students,…