NEWS AND CASE STUDIES

The Cloud: Virtual Workspace

By Brett

Implementing cloud services for our clients, allows them to create a virtual workspace which offers mobility and an overall increase in productivity. iSupportU strongly suggests using cloud computing in and out of the office as it not only reduces IT costs, but provides easier transition when traveling or working from home. Our partner VirTerrus helps iSupportU to ensure clients have the accessibility and usability of the cloud.  Top 10 advantages of a Virtual Workspace Business continuity Data security & compliance Accessibility & workplace flexibility Accelerate business velocity by moving process to the worksite Reduced equipment costs, smaller carbon footprint, lower facility…

Why You Shouldn’t Replace Your Own iPhone Screen

By Brett

Here is a typical email from one of our clients that shall remain un-named: So, I have a problem…I have an iPhone 3GS…that HAD a shattered screen. Well, I’m sure you have heard this story before, but here it goes.  I watched some YouTube tutorials, decided to fix it myself, bought all the necessary parts and went to town.  Well…..all was going fine until I had a hard time getting the LCD screen out after taking out the screws….and one tiny little pry in the wrong place…pop. There went the LCD screen.  I completed the re-install of the screen hoping…

Try out Google Docs

By Brett

Google Docs (now known as Google Drive) is a free, Web-based office suite and data storage service offered by Google. It allows users to create and edit documents online while collaborating in real-time with other users. Google Docs combines the features of Writely and Spreadsheets with a presentation program incorporating technology designed by Tonic Systems. Data storage of files up to 1 GB total in size was introduced on January 13, 2010, but has since been increased to 10 GB, documents using Google Docs native formats do not count towards this quota.[3] The largely anticipated cloud storage feature by Google is said to be replacing most of Docs’…

Five Tips to Consider When Moving or Opening a New Office

By Brett

Our business team is constantly working on new network build-outs for clients who are either moving their offices to a new location or opening up an entirely new business. Business IT Services Director and project manager, Christina Savage, has learned a lot about this over the years. Here, she compiled five tips to consider when opening up a new business or moving to a new space. Internet Service Provider (ISP) and Telco Options: This is the number one factor that goes overlooked. Before you sign a lease, contact your sales rep and see if the ISP will service the new area. If…

Prepare for any Data Recovery Emergency with These 5 Backup Tips

By Brett

Losing data is enough to send chills down the spine of even the toughest tech expert. Viruses, malware, corrupted files, accidental deletion, and hardware failure are just a few of the things that could cause a loss of important data. Rather than remain at the mercy of the technology gods, check out the following five backup tips that will keep you prepared for any data recovery emergency: Think About What’s Most Important Give yourself a moment to consider the most important data you want backed up. This includes personal photos and videos, music, documents, application data, and your system itself.…

iSupportU is Finalist for IQ Awards

By Brett

Every year, the Boulder County Business Report highlights the most innovative products and services developed by companies and organizations.  iSupportU is a finalist in the category of Business Products and Services. This just validates the unique way that we serve our clients.  It is not what you do that is important, it’s how you do it.  Our services provide companies with the full range of consultation and support services with a focus in technology innovation.  We focus on local business and sustainable practice. We are excited to be recognized by the Boulder County Business Report for this category.  This exposure…

Does Your Business Need a Server? 3 Reasons Your Business Should Upgrade (or not) to Getting an In-House Server

By Brett

It is more common than ever for offices – especially for larger companies – to possess two different types of computers: a computer on which individuals perform their daily tasks and one centralized computer that stores the resources all other computers on the network can access. The second type of computer is known as a server, and its function is to hold the information that’s on all of the computers, allow and deny access of various files to appropriate parties, as well as to provide a high level of security for the company’s information. While servers are regarded as a…

Take Three Simple Steps to Devise a Social Media Plan

By Brett

Social Media Today stated in a recent blog post that 67 percent of small business owners who responded to a 2011 study are holding back on social media because they don’t know where to begin. For some, the first step toward getting involved in social media is often the most difficult. It can be overwhelming and many small businesses ignore it altogether. However, there are clear advantages to using social media for your business and you’d be throwing away potential revenue by ignoring it. Let me show you the best way to dive in. Step One: Choose a Social Media Coordinator The great…

The Cloud: Business Continuity

By Brett

As part of our Business IT Support Services, iSupportU implements cloud services solutions for our clients and within our own office. In addition to many other benefits, cloud computing solutions provide fluid business continuity specifically through our accounting and payroll services and CRM services. VirTerrus, iSU’s cloud computing services partner, helps us to create a balanced and cohesive work environment for our clients. Learn more about the benefits of cloud computing services: Business Continuity Encapsulates the idea that workers have uninterrupted access to the data and applications their productivity depends upon. The same virtualized infrastructure that enables workplace flexibility or WorkSurfing also…

Google Apps Gets Even Better

By Brett

We have been implementing Google Apps as an online collaboration solution for almost 2 years now.  It allows companies and organizations of all sizes to access their business email in the Gmail interface, collaborate on documents and spreadsheets in Google Docs, share calendars with Google Calendar and create internal or external web sites with Google Sites.  Emails are sent from name@yourdomain.com and not a gmail address.  While this platform is very powerful for business, Google Apps users have not been able to access the many other tools that Google offers such as Google Places, Picasa, Blogger and YouTube. This has…