At iSupportU, we are always looking for new and exciting ways to improve the technology in your life. We recently rolled out our Managed Services offering that will help your IT systems stay healthy and up-to-date. There are many ways we can work with your business to fit into your budget learn more about your options.
For Managed Services, we use a remote monitoring and management tool, LabTech, that allows us to easily remote into your systems, provide 24/7 monitoring, push updates and proactively manage problems. We can also monitor your antivirus and perform desktop backups.
We offer two plans for your PCs: Just The Basics includes monitoring, alerts, ticketing system access and a quarterly strategic consultation. The All In plan is more comprehensive; it offers everything Just The Basics offers in addition to antivirus install and licensing, desktop backups, monthly reports, and basic remote troubleshooting.